Privacy Policy

1. Information We Collect

We collect information that you provide directly, such as your name, email address, phone number, education or work background, and learning goals when you fill out a contact form, book counselling, request a demo, or enrol in a program.

We may also collect technical data automatically, including your IP address, browser type, device details, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information to respond to enquiries, provide counselling and course guidance, process enrolments, deliver training and certifications, share schedules and updates, and improve our website and programs.

With your consent, we may also send you promotional messages about new courses, workshops, and offers. You can opt out of such messages at any time.

3. Cookies and Analytics

Our website may use cookies and similar tools to remember your preferences, understand how visitors use the site, and measure marketing performance.

Third-party services such as analytics and advertising platforms may place their own cookies. You can control or disable cookies through your browser settings, although some features may not work properly.

4. Sharing of Information

We do not sell or rent your personal information. We may share it with trusted partners involved in delivering your program, including our training and certification partners, payment processors, and technology providers, only as needed to provide services.

We may also disclose information when required by law or to protect our legal rights.

5. Data Security

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymise it, subject to applicable legal requirements.

7. Your Rights

You may request access to the personal information we hold about you, ask us to correct inaccurate details, or request deletion of your data, subject to applicable law.

You may also withdraw your consent for marketing communications at any time by contacting us or using the unsubscribe option in our messages.

8. Third-Party Links

Our website may contain links to external websites, such as social media pages or partner platforms. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies before sharing any information.

9. Children's Privacy

Some of our programs are designed for young learners, but we collect information about children only through their parents or guardians.

If you believe a child has provided personal information without parental consent, please contact us so we can review the matter and take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review it periodically.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us using the details below.